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Frequently Asked Questions

Is it safe to upload my sensitive financial information?

We take pride in our security measures. Our website is PCI compliant, such as banks use, and all communications are encrypted. The only staff with access to your financial information will be the preparers directly involved in working on your return. We never outsource your taxes or any financial documents to India or anyplace else.

I was looking for a local accountant, why should I use your service?

By exclusively focusing on small businesses we deal with all kinds of situations that regular accountants (even those at the big 4) may see rarely or never. While it does give a warm fuzzy feeling to sit down face-to-face with your accountant for 2-3 hours at tax time, beyond that most communication is likely done by calls and emails anyways.

What about if I'm behind on a number of years of taxes?

We have many options to help you become current with your taxes, and usually the taxes owed are far less than our clients have anticipated. We are able to negotiate payment plans with the IRS, or submit for Offers in Compromise. We also frequently handle clients applying for the streamlined procedure and OVDI voluntary disclosure programs.

Can I buy with Paypal?

We offer a number of checkout solutions to fit your needs including Google Wallet, Paypal and you can even pay with Bitcoin.

I would like to pay with a bank transfer, can I do that?

Yes. While setting up a bank transfer through Paypal is usually cheaper, some clients still prefer to wire money. Please contact us for wire transfer instructions if needed.

How many years do I need to file?

While this can depend on many factors, in general you are considered caught up with the IRS from filing somewhere between 3 and 7 years of tax returns. Please contact us to discuss your specific needs and we will give you a free estimate on what you will need to become current.

What information do you need from me to prepare my return?

We assume you are not an accountant and don't wish to learn all the ins and outs of IRS code. Therefore, we have designed our questionnaire to walk you through the process of easily getting the needed information. This will usually include information on your financial situation, income, expenses, and tax documents such as W-2 and 1099 forms. We do not need you to upload receipts to prove expenses and trust the accuracy of the information you provide us.


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